Terms of service

Website Terms and Conditions of Use 

1. About the Website: https://worklocker.com.au ("Website") is operated by Worklocker Services Pty Ltd (ACN 679 485 673) ("Worklocker"). This Website provides you with an opportunity to browse and purchase various products for sale ("Products"). Access and use of the Website and its associated services ("Purchase Services") are subject to the following terms and conditions ("Terms"). 

By accessing and using the Website, you agree that you have read, understood, and are bound by the Terms. If you do not agree, you must cease use immediately. Worklocker reserves the right to change these Terms at any time by updating this page. 

2. Acceptance of the Terms: You accept the Terms by remaining on the Website or by clicking to accept where this option is presented. 

3. Registration to Use the Purchase Services: To access Purchase Services, you may need to register and provide personal information, including: 

  • Full name 

  • Email address 

  • Mailing address 

  • Telephone number 

 

You warrant that all information provided is accurate and up to date. 

4. Your Obligations as a User: You agree to: 

  • Use the Purchase Services only for lawful purposes; 

  • Maintain the confidentiality of your login credentials; 

  • Notify Worklocker of any unauthorised use of your account; 

  • Not use the Website for unsolicited marketing or unlawful activity; 

  • Not automate access or usage of the Website. 

 

5. Purchase of Products and Returns Policy: By purchasing Products via the Website, you agree to pay the listed price ("Purchase Price") through supported gateways (Shopify Payments, PayPal, Afterpay) and to their respective terms. 

Worklocker may offer refunds for products returned in original, unopened, and saleable condition within 14 days. Return postage is the buyer’s responsibility. Certain items may not be eligible for return (see Section 9). 

6. Pricing Disclaimer: Prices listed on the Website are indicative only. Individual Worklocker stores are independently operated and may offer different pricing. 

7. Delivery: Worklocker facilitates delivery via third-party providers. For lost or damaged items, contact the delivery provider directly and notify us at online@worklocker.com.au. 

Buyers are responsible for providing accurate delivery information and being available to accept deliveries. 

8. Warranty: Products are covered by guarantees under Australian Consumer Law. Claims must be made in writing to online@worklocker.com.au with proof of purchase. You are responsible for shipping costs associated with claims. 

9. Refund Exclusions: The following items are not eligible for return or refund: 

  • Custom-branded or embroidered items 

  • Opened or used PPE (e.g., masks, gloves) 

  • Clearance or final sale items 

  • Items not returned in original packaging or condition 

 

10. Force Majeure: Worklocker is not liable for delays or failure to perform resulting from causes beyond its control, including natural disasters, government actions, alien invasion, pandemics, strikes, or disruptions to shipping networks. 

11. Cookies and Analytics: The Website uses cookies, Google Analytics, Microsoft Clarity, and remarketing pixels for analytics and marketing purposes. By using the Website, you consent to this data collection. For more details, refer to our Privacy Policy. 

12. Third-Party Links: The Website may contain links to third-party sites. Worklocker is not responsible for the content, accuracy, or functionality of these sites. 

13. Privacy: Your personal data is handled in accordance with our Privacy Policy. You may request deletion of your data by emailing privacy@worklocker.com.au. 

14. Intellectual Property: All content on the Website is owned or licensed by Worklocker and is protected by copyright laws. You may not reproduce or use content without permission. 

15. Limitation of Liability: To the extent permitted by law, Worklocker disclaims all warranties not expressly stated and is not liable for indirect or consequential losses arising from the use of the Website or Purchase Services. 

16. Termination: You may terminate your account at any time by notifying Worklocker. We may terminate your access if you breach these Terms, if required by law, or if the services are no longer commercially viable. 

17. Indemnity: You agree to indemnify Worklocker against claims, losses, and damages arising from your use of the Website or breach of these Terms. 

18. Complaints: To lodge a complaint, contact us at online@worklocker.com.au. 

19. Dispute Resolution: Disputes must first be resolved via negotiation and mediation. If unresolved within 60 days, legal proceedings may be initiated in Queensland, Australia. 

20. Governing Law: These Terms are governed by the laws of Queensland, Australia. 

21. Severance: If any part of these Terms is found to be invalid or unenforceable, the remaining terms remain in effect. 

For any legal concerns or to request clarification, please contact: online@worklocker.com.au or privacy@worklocker.com.au.